Customer Help Center

Customer Care

Customer Help Center

Questions about an order, sizing, returns, or a product? Our customer care team is here to help.

Write to us
Rockport
Attn: Marketing
777 West Putnam Avenue #2
Greenwich, CT 06830

What we can help with

  • Order status and tracking
  • Sizing and fit questions
  • Returns, refunds, and exchanges
  • Product details and availability
  • Membership and billing

Quick links

When you contact us, please include your order number and the email address used at checkout so we can help you faster.

Prefer email? Write to [email protected] — our team will get back to you as soon as possible.

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