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Customer Care

Contact Us

Questions about an order, a product, or a return? Email our customer care team and we will get back to you as soon as possible.

Write to us
Rockport
Attn: Marketing
777 West Putnam Avenue #2
Greenwich, CT 06830

Before you email

Including a few details helps us resolve your question faster. Please include your order number and the email address used at checkout.

Product and sizing questions

Tell us the style name, size, and color you are considering, and we will help you choose. If you already placed an order and need a different size, our team can guide you through returning the original item and placing a new order.

Please do not send payment details by email. Payments are handled securely at checkout.

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