Customer Care
Contact Us
Questions about an order, a product, or a return? Email our customer care team and we will get back to you as soon as possible.
Email us
[email protected]
Write to us
Rockport
Attn: Marketing
777 West Putnam Avenue #2
Greenwich, CT 06830
Attn: Marketing
777 West Putnam Avenue #2
Greenwich, CT 06830
Before you email
Including a few details helps us resolve your question faster. Please include your order number and the email address used at checkout.
- Order status and tracking: sign in to your account
- Returns and refunds: see our Refund Policy
- Delivery times and costs: see our Shipping Policy
- More answers: visit the Customer Help Center
Product and sizing questions
Tell us the style name, size, and color you are considering, and we will help you choose. If you already placed an order and need a different size, our team can guide you through returning the original item and placing a new order.
Please do not send payment details by email. Payments are handled securely at checkout.