Policies

Refund Policy

We want you to love your purchase. If something is not right, you can return eligible items within 30 days of delivery for a refund or store credit.

What can be returned

• Items must be unworn, in new condition, and in their original shoebox and packaging.
• Final sale items and e-gift cards are not returnable.
• Original shipping charges are non-refundable.

How to start a return

Email [email protected] with your order number and the item you would like to return. Our team will reply with return instructions and the return address.

Please use a shipping method that provides a tracking number. We are unable to issue refunds for returns that are lost in transit without tracking.

Refund timing

Once your return has been received and inspected, please allow up to 5 business days for the refund to appear on your original method of payment. You will receive an email confirmation once the refund has been issued.

We do not offer exchanges at this time. If you would like a different size or color, place a new order and return the original item.

If it has been more than 5 business days since your return was delivered and you have not received a refund or confirmation email, contact us at [email protected].